Frequently Asked Questions

WHY DO I NEED A PROFESSIONAL ORGANIZER?


It depends on the person asking. Some people have never been organized.  They feel like they “can’t go on living like this” and must make a change to better their life.  Others have always been organized but a life event has caused a shift in priorities and routines (e.g., a new baby, an unexpected layoff from a job, a new home).  Still others need a fresh pair of eyes on their space and the way they do things.  For a more in-depth description of some of the scenarios we handle, click here.


WILL YOU MAKE ME THROW OUT ALL MY STUFF?


No…. this is a myth! It is NOT our goal to make you part with all of your prized possessions. Here’s a simple example of how it works. You tell us you don’t have enough space in your kitchen and are surrounded by clutter. If we see that you are a family of two with 50 coffee mugs, we will have a conversation about that.  Then we will help you through the process of pairing down.  We want your space to house the things you really love and need.  But don’t worry, we will make sure you still have enough mugs for the ones you love.  NOBODY will go without coffee :).


DO I HAVE TO BE THERE DURING THE SESSION?


Yes, this is actually critical to our success!  Anyone can remove clutter, line things up and make them look pretty.  But it’s the behavioral element that is key.  We set up systems based on your personality, needs, reality and way of thinking.  We do this by getting to know you during our time together.  


There is more than one way to approach an organizing project; the systems we put in place must make sense to YOU.  Although we guide you through the decision making process, it is YOU who makes the final decisions on what stays and what goes.


Plus we teach as we go along, giving you organizing tips and principles that you can apply to all areas of your life.  It’s a lot of value for your investment!


I DON’T KNOW WHERE TO START.  WILL YOU HELP ME DECIDE?


Absolutely!  This is not at all uncommon, especially when there is more than one area that needs attention.  We will help you determine which area is causing you the most stress.  This is usually the one that, if organized, will have the most positive impact on your everyday life.


HOW LONG WILL IT TAKE TO COMPLETE MY PROJECT?


The two main things to consider are how much purging needs to be done, and how quickly and easily you make decisions.  During our initial phone conversation, we can give you a general sense of how long a project may take.  Keep in mind, very large rooms can sometimes be done in just one session, while only a few bags of paper might take a whole session or more.


WHICH DAYS DO YOU WORK?


The majority of our jobs are done Monday-Friday.  We also occasionally work on Saturdays.  On Sundays, we rest :).


HOW MANY HOURS DO YOU WORK EACH TIME YOU COME?


We work in four-hour blocks of time. We take a 15-30 minute break around halfway through the session, which you are not charged for.  So in general, we will stay around 4 ½ hours.


DO YOU NEED TO MEET ME AND SEE THE SPACE BEFORE YOU START THE JOB?


Not necessarily.  The process begins with a complimentary phone consultation, which usually lasts 30 minutes.  We gather a lot of information, including what prompted you to call us, which areas you’d like to work on, and basic contact information.  It is helpful if you can send pictures before we come so we can familiarize ourselves with your space.  However, the phone consultation is enough for us to get a sense of what is going on and how we might help.


If you feel you would like to meet us in person and have us physically see the space in advance, we do offer in-home and in-office consultations for a nominal fee.


WHAT DO YOU CHARGE?


For residential pricing, click here.  Call or text us at 516-340-0570 for corporate pricing.


DO YOU HAVE A CANCELLATION POLICY?


Yes, we do.  We respectfully request a minimum of 48 hours’ notice prior to your appointment so we can attempt to reschedule someone in your place.  If less than 48 hours’ notice is given, the following fees apply:


Organizing sessions:  a fee equivalent to one pro-rated organizing hour will be charged for each cancelled session.


Residential consultation appointments:  $25.


Corporate consultation appointments:  $30.


We understand that certain situations arise that might require a client to cancel at the last minute; if we are able to successfully fill the slot with another client, no fee will be charged.


DO YOU OFFER GIFT CERTIFICATES?


Yes!  Our certificates are for 4-hour organizing sessions (multiple sessions can be purchased and included in a single certificate).


WHAT TYPE OF PAYMENT DO YOU ACCEPT?


We accept cash or checks made payable to Organize Me! of NY, LLC.  We are excited to announce that we will be able to accept credit card payments very soon!


DO I NEED TO BUY OR DO ANYTHING TO PREPARE BEFORE YOU COME?


For optimum results, the answer is yes.  Our recommendations can be found here.


WILL YOU RESPECT MY PRIVACY?


We take privacy VERY seriously.  Even if you are referred by a friend, we will never discuss details about you or your sessions with anyone.

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